An autonomous AI agent platform: you give an agent a goal in plain English and it plans, uses real tools, and delivers the finished work.

Is there a free plan?

Yes. Actus has a free plan to get started, with paid plans that add higher limits and advanced features like scheduled automations and team workspaces.

Can agents run automatically on a schedule?

Yes — agents can run hourly, daily, or on a custom cadence, so routine work happens automatically without you starting it each time.

How is Actus different from a chatbot?

A chatbot replies with text. An Actus agent takes action: it uses real tools to research, write, build, and send, then returns a finished deliverable instead of just advice.

Do I need to know how to code?

No. You describe your goal in plain English and the agent plans and executes the steps. Agents can write and run code when a task needs it, but you never have to.

Do I stay in control of what an agent does?

Yes. Irreversible actions require your approval, every run has budget and step limits, and each step is logged so you can see exactly what happened.

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Automate Telegram and WhatsApp Workflows

Actus · October 5, 2026

Telegram automationWhatsApp businessSMS automationmessaging workflowsAI agents

Automate Telegram and WhatsApp Workflows

Messaging is where customers and teams already communicate. That makes Telegram, WhatsApp, and SMS useful triggers for practical business workflows—but only when automation is designed around clear handoffs instead of endless bot replies.

The Difference Between a Bot and a Workflow

A bot answers a message. A workflow can interpret an inbound request, gather missing information, route it, create a record, notify the right person, and schedule the next action. For example, a customer might send a photo and ask for an estimate. The system can store the request, identify the service area, draft a response, and escalate pricing decisions to a human.

Choose the Channel Deliberately

Telegram is flexible for internal alerts, communities, and bot-driven operations. WhatsApp is common for customer conversations, but business messaging has platform policies and approved messaging requirements that must be respected. SMS reaches almost any phone but has limited context and should be used carefully for consent-based communication.

Do not assume the same message or permission model works across every channel. Define what the channel is for before you connect it to an agent.

Useful Workflow Patterns

Lead Intake

A prospect sends a message with a service request. The agent asks for location, timing, and the problem, then creates a qualified lead and sends a confirmation.

Team Alerts

A form submission, payment event, or urgent support message triggers a concise alert to an internal Telegram group. The alert includes the owner, deadline, and link to the record.

Appointment Reminders

The workflow sends consented reminders, handles simple rescheduling requests, and routes exceptions to staff.

Daily Digest

At a scheduled time, the agent summarizes unassigned leads, overdue tasks, and conversations needing a human response.

Add Guardrails

Store channel, sender, consent status, conversation ID, and last action. Give the agent a narrow scope. It may classify and draft, but require approval for refunds, legal statements, medical advice, pricing exceptions, or mass messages. Add a stop condition when a user opts out or asks for a person.

A Practical Build Sequence

Document the current messaging process.
Select one channel and one use case.
Define the structured fields to collect.
Write the escalation and opt-out rules.
Test with internal conversations.
Launch in draft or alert mode.
Review transcripts and missed cases.
Expand only after the handoff works.

Actus Agent can coordinate research, memory, scheduled actions, and connected messaging surfaces as part of a broader workflow. The best starting point is a narrow operational problem, such as turning inbound questions into organized follow-up. Explore the platform at actusagent.cc.